RESEARCH • INFORMATION SYSTEMS • BUSINESS ANALYTICS

Tonmoy Barua

MS • MBA • BBA • FLMI • ACS

Research and professional work focused on information systems, business analytics, artificial intelligence, digital business systems, process improvement, and operational decision-making.

Research perspective grounded in professional practice

Tonmoy Barua combines graduate study in Management Information Systems with professional experience in business operations, process improvement, customer service, project coordination, procurement, supply-chain support, and analytics. His published work and research activity span AI-enabled systems, business analytics, information systems, digital workplace experience, user-centric digital systems, and technology-enabled organizational improvement.

Current research training and analytical focus

Lamar University — College of Business

In June 2026, Tonmoy Barua prepared a consolidated research progress report under the supervision of Dr. Mohammad Karimi Sani in the Department of Information Systems. The work reviewed empirical research methods with emphasis on non-experimental archival-data research.

The methodological review examined data collection, sample construction, variable measurement, fixed-effects models, mediation and moderation, robustness checks, lagged models, endogeneity, heterogeneity testing, qualitative coding, triangulation, and methodological fit.

Research themes

  • Artificial intelligence and data analytics
  • Information systems and business intelligence
  • Digital transformation and organizational outcomes
  • User-centric digital business systems
  • Human–AI collaboration and workflow automation
  • Digital workplace user experience
  • Technology, workforce, and operational efficiency

Research publications

The titles below are linked to public research records or DOI pages so the publication details can be independently checked.

2025

A Systematic Review of Human-AI Collaboration in IT Support Services: Enhancing User Experience and Workflow Automation

Zahir Babar, Rajesh Paul, Md Arifur Rahman, Tonmoy Barua

Research record ↗
2025

AI Applications in Emerging Tech Sectors: A Review of AI Use Cases Across Healthcare, Retail, and Cybersecurity

Zahir Babar, Rajesh Paul, Tonmoy Barua, Md Arifur Rahman

2024

Economic Transformation of Data Analytics Through AI: Emerging Opportunities and Challenges in the Workforce

Tonmoy Barua, Jafrina Jabin, Sunanda Barua

2024

Review of Data Analytics and Information Systems in Enhancing Efficiency in Financial Services: Case Studies from the Industry

Tonmoy Barua, Sunanda Barua

Research record ↗
2024

Data Security in IoT Devices and Sensor Networks for Robust Threat Detection and Privacy Protection

Badhon Mondal, Imran Arif, Tonmoy Barua, Mohammad Rafiqul Islam Chowdhury

Research record ↗
2023

A Systematic Literature Review of User-Centric Design in Digital Business Systems: Enhancing Accessibility, Adoption, and Organizational Impact

Tonmoy Barua, Md Arifur Rahman

2023

UX Optimization in Digital Workplace Solutions: AI Tools for Remote Support and User Engagement in Hybrid Environments

Zahir Babar, Tonmoy Barua, Md Arifur Rahman

2022

AI-Ready Data Engineering Pipelines: A Review of Medallion Architecture and Cloud-Based Integration Models

Co-authored research publication

Career foundation

2026–Present

American Access LLC

Business analysis with project, procurement, supply-chain, and coordination responsibilities

Current U.S. professional work includes business analysis, project coordination, vendor coordination, procurement support, scheduling, and operational execution.

2025–2026

Lamar University

Graduate academic and research activity • College of Business

Work included enterprise systems, IT project management, data analytics, and research-method development in information systems.

2013–2023

MetLife Bangladesh

Operations career progression

Professional responsibilities included operations management, standard operating procedures, digitization, vendor administration, logistics, payroll coordination, KPI reporting, and process improvement.

2011–2013

Grameenphone

Customer Management

Customer-service operations in a telecommunications environment.

Professional profile verification: LinkedIn profile ↗

Professional recognition

2022

Beyond Extra Miles Award

Process Improvement & Simplification
MetLife • Q3 2022

2023

10-Year Long Service Award

MetLife Bangladesh • July 18, 2023

2011

Best Employee of the Month

Grameenphone • August 2011

Academic and professional preparation

Master of Science

Management Information Systems
Lamar University • College of Business

Master of Business Administration

International Business
University of Dhaka

Bachelor of Business Administration

International Business
University of Dhaka

Professional designations

FLMI — Fellow, Life Management Institute

ACS — Associate, Customer Service

Selected continuous learning

  • Financial Markets — Yale University
  • Fundamentals of Quantitative Modeling — Wharton, University of Pennsylvania
  • Supply Chain Logistics — Rutgers University
  • Supply Chain Sourcing — Rutgers University
  • Leading Teams — University of Michigan
  • Managing the Company of the Future — London Business School
  • Ethical Leadership Through Giving Voice to Values — University of Virginia
  • Cybersecurity and the Internet of Things — University System of Georgia
Verify certificates in GitHub repository →

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Public profiles below provide independent records of research, professional activity, credentials, and analytical work.